Desktop Support Jobs in Boston

Find Desktop Support Jobs in the Boston Area

Desktop Support is a part of IT service management. It's centered on helping end-users solve issues encountered with gaining access and interacting with a company's IT system. Desktop Support Technicians are first ones called when something goes awry with a computer in a company's network. They will provide assistance and support over the telephone or through email. These specialists often prioritize the calls to keep things running smoothly. They're sometimes responsible for making sure that computers in a company's network are secure and backed up. Desktop Support Technicians will create user accounts, deploy security updates to various systems and set up domains. They may also be required to show staff within a company how to operate programs and networks using security standards. These specialists can repair or replace defective computer hardware. They have strong problem-solving, communication and customer service skills. Desktop Support Technicians can also resolve network connectivity and wireless access issues for mobile devices and computers.

Living and Working in Boston

Boston has booming tourism, finance, biotechnology and education sectors. This city features plenty of colleges and universities that are graduating eager young professionals ready to go into the workforce. Boston is home to companies like ADI, MathWorks, Avid Technology and Charles River Laboratories.

Boston is a laidback city. It's a college town with tons of places to hang out and mingle. This city has hiking trails for those who like the great outdoors. It's also bike-friendly and offers public transportation for individuals to easily get around. Residents and tourists can visit popular sites like Faneuil Hall and Freedom Trail.